What’s happening now
– Waiting for a deposit back from Printer 1.
– Waiting for quote from printer 2.
– Sorting out backup-backup printing if deposit doesn’t arrive within 2 weeks.
Probable delivery date as of now:
About 4-6 weeks.
Can i change my address?
Of course, send an e-mail to firstname.lastname@example.org with your current name and address and your new address and we’ll update our records.
Can i get a refund?
Of course, send an e-mail to email@example.com with your current name and address. You will (obviously) not recieve a book and/or any extras if you cancel your order.
Why can’t you just print new books at a new printer?
That is what we are doing but because we are trying to recover the money we put down at the first printer it’s taking longer than we hoped for.
We are your customer, how can you treat us this way!?
We’re sorry for the way shit’s turned out but you have to remember, we’re NOT a corporation. We are 2 guys with a hobby webcomic and limited funds to do stuff.
Are you ripping us off?
No, why would we? That would be the most stupid thing we could ever do and it would be internet suicide.
Feel free to contact firstname.lastname@example.org if you have any other questions regarding this issue.
Next update > Friday.